To initiate a return, please contact us at info@hijabilondon.com with your order number and the reason for the return. We will provide you with instructions on how to return your item.

Items must be returned in their original condition — unused, unworn, and with all original packaging and tags intact.

All returned items will be inspected upon arrival before a refund or exchange is processed.

We reserve the right to refuse returns that do not meet these conditions.

*Returns are not accepted after 30 days from the date of delivery.

Please allow up to 10 business days from the time we receive your return for inspection and processing. Refunds will be issued to the original payment method.

Customers are responsible for return shipping costs.

We recommend using a tracked shipping service, as we are not responsible for items lost in transit.

If you receive a damaged or incorrect item, please contact us. We will cover return shipping costs in such cases.

We reserve the right to update this returns policy at any time. Please refer to this page for the latest information.