Returns

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may request a return within 30 days of receiving your item.

How to Request a Return

To initiate a return, please contact us at info@hijabilondon.com with your order number and the reason for the return. We will provide you with instructions on how to return your item.

Return Conditions

Items must be returned in their original condition — unused, unworn, and with all original packaging and tags intact.

All returned items will be inspected upon arrival before a refund or exchange is processed.

We reserve the right to refuse returns that do not meet these conditions.

Timeframe for Processing Returns

Please allow up to 10 business days from the time we receive your return for inspection and processing. Refunds will be issued to the original payment method.

Postage and Costs

Customers are responsible for return shipping costs.

We recommend using a tracked shipping service, as we are not responsible for items lost in transit.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us. We will cover return shipping costs in such cases.

Exclusions

Returns are not accepted after 30 days from the date of delivery.

Policy Updates

We reserve the right to update this returns policy at any time. Please refer to this page for the latest information.